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Grievance redressal

Last updated 21 Oct 2026

As required by the Consumer Protection (E-Commerce) Rules, 2020:

Grievance Officer: Ananya S.

Email: care@petalsandpresents.in

Phone: 9886055667

Address: 80 Feet Road, Koramangala 4th Block, Bengaluru, Karnataka, 560034

We acknowledge complaints within 48 hours and resolve them within one month. National Consumer Helpline: 1915.